If you attach a rope then it can carry up to 300-400 grams. Any more than that and it starts to make some very grumpy noises. Please don’t try and transport live animals as it’s probably unethical. Check out this video for max weight lifting attempts.
SeraNova
Japan's #1 EN Drone Community
HOW TO USE
Super easy online application. Just follow the steps below!
Step 1
Provisional booking with deposit
Make a provisional reservation from our easy online application form and book a drone by paying a deposit amount.
Step 2
Understand the safety rules
After you make your provisional booking, we will send you the safety rules video and test to take online.
Step 3
Get your drone delivered to you!
Pass your test and we will deliver the equipment to your location in Japan (even to your hotel!) on the rental start date. Enjoy using the drone and keep in touch if you need any support!
Step 4
Return your drone
Return your drone via the nearest convenience store on the last day of your rental period, and have your deposit minus rental fee refunded after the equipment has been checked.
PLANS
Select the plan of your choice: the Beginner Plan or Pro Plan!
We have two drone choices: the Mavic Mini is a palm-sized model you can use easily even if you are a beginner, and the Mavic 2 Pro is for more experienced users. All drones come with English manuals, insurance and packaging included!
Specifications
- Weight：249 g
- Folded state：140 × 81 × 57 mm (L × W × H)
- Open state：159 × 202 × 55 mm (L × W × H)
- Maximum flight time：30 min
- Three batteries included
- Liability insurance included
- Deductible Fee (if damaged): 10,000 JPY
- Usage Extension Fee：1,000 JPY/day
- Deposit:（50,000 JPY)
Specifications
- Weight：907 g
- Folded state：214 × 91 × 84 mm (L × W × H)
- Open state：322 × 242 × 84 mm (L × W × H)
- Maximum flight time：31 min
- Three batteries included
- Liability insurance included
- Deductible Fee (if damaged): 20,000 JPY
- Usage Extension Fee：2,000 JPY/day
- Deposit: 50,000 JPY
FEATURES
We provide full support and help to make your rental experience as smooth as possible.
English Language Support
We are available to you via email, dedicate chatbot and our Facebook page, to answer any questions you may have throughout your rental experience.
Online Training
You can learn the laws and rules for using drones in Japan, with training videos in English, before you start using the drone.
English language Manual
Each rental comes with an English language manual that explains how to operate your drone safely
SORAPASS Application
You can also use the SORAPASS application on your mobile, to check information such as restricted areas and local weather in your planned location, so that you can plan your flight better.
Permission / Application Agency
We also offer support in applying for flight permissions and shooting permissions in your desired locations, by helping you apply with the local agency (*an extra charge will apply).
Questions? Check out the FAQ below, or email us at support@seranova.jp
FAQs
This will vary but you should be able to get the hang of it in 20 or 30 minutes. The Phantom 4 models are fairly easy to operate.
Technically, yes. But we really don’t recommend it. We tried it once and our drone flew into the ceiling fan.
For now the minimum rental period starts at 3 days and maximum is 3 weeks. The longer you rent the cheaper it gets.
Please email us contact@seranova.jp and we’ll get back to you within the business day.
Seranova offers a damage waiver when you rent equipment – it protects you from having to pay the entire cost of the item and any other liabilities, in the event of unintentional damage to the item.
If you do not purchase damage waiver AND the item is damaged, you will need to pay 100% of the MSRP of the replacement item. If you purchase damage waiver, you only pay 50% of the cost of the replacement item or the repair fee, whichever is cheaper.
By default, when you choose which items to rent and then Checkout, you will have opted for damage waiver in the Cart page. You will see the total cost of choosing damage waiver for your entire package in the Cart page, which varies by drone.
Specific cases of unintentional damage are covered when you avail our optional damage waiver policy.
Lost or stolen items are not covered, neither is water damage. Your renter’s, homeowner’s, or photographer’s insurance policies might cover items and/or situations that our policies do not cover – please check with your insurance agent regarding this before you rent items from us.
Minor scratches or scuffs, minor dust or dirt on the exterior of the equipment which can be quickly cleaned off are considered ordinary wear and tear and will not result in damage assessments. Anything more severe than this will be considered damage.
Yes. We send you only verified items before shipping them – we check every item in your order and make sure they function well!
We’ve shipped items across the country and our packaging is very good, so this has never happened. In the rare case that the items get damaged in transit, contact us immediately at support@seranova-local.local
Yes we don’t mind as long as they have read our “getting started guide” and fly responsibly.
No. But our current models available for rent all have awesome cameras built in.
We recommend flying on a nice, clear day that’s not too windy. The phantom is strong and can handle a bit of wind and light rain. However please note that our warranty does not cover rain damage so please don’t go flying out when you see a tsunami coming.
Yes the price is reduced slightly and is automatic when you book.
We understand stuff happens. If you have the warranty then this is covered.
