This will vary but you should be able to get the hang of it in 20 or 30 minutes. The Phantom 4 models are fairly easy to operate.

Technically, yes. But we really don’t recommend it. We tried it once and our drone flew into the ceiling fan.

For now the minimum rental period starts at 3 days and maximum is 3 weeks. The longer you rent the cheaper it gets.

Please email us contact@seranova.jp and we’ll get back to you within the business day.

Seranova offers a damage waiver when you rent equipment – it protects you from having to pay the entire cost of the item and any other liabilities, in the event of unintentional damage to the item.

If you do not purchase damage waiver AND the item is damaged, you will need to pay 100% of the MSRP of the replacement item. If you purchase damage waiver, you only pay 50% of the cost of the replacement item or the repair fee, whichever is cheaper.

By default, when you choose which items to rent and then Checkout, you will have opted for damage waiver in the Cart page. You will see the total cost of choosing damage waiver for your entire package in the Cart page, which varies by drone.

Specific cases of unintentional damage are covered when you avail our optional damage waiver policy.

Lost or stolen items are not covered, neither is water damage. Your renter’s, homeowner’s, or photographer’s insurance policies might cover items and/or situations that our policies do not cover – please check with your insurance agent regarding this before you rent items from us.

Minor scratches or scuffs, minor dust or dirt on the exterior of the equipment which can be quickly cleaned off are considered ordinary wear and tear and will not result in damage assessments. Anything more severe than this will be considered damage.

Yes. We send you only verified items before shipping them – we check every item in your order and make sure they function well!

We’ve shipped items across the country and our packaging is very good, so this has never happened. In the rare case that the items get damaged in transit, contact us immediately at support@seranova-local.local

Yes we don’t mind as long as they have read our “getting started guide” and fly responsibly.

No. But our current models available for rent all have awesome cameras built in.

We recommend flying on a nice, clear day that’s not too windy. The phantom is strong and can handle a bit of wind and light rain. However please note that our warranty does not cover rain damage so please don’t go flying out when you see a tsunami coming.

Yes the price is reduced slightly and is automatic when you book.

We understand stuff happens. If you have the warranty then this is covered.